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Concept Solutions are a unique and highly successful Insurance Claims Management Company who carry out both insurance related repairs and general property repairs.


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More information about our services

Should you need to make a claim on your household insurance, often the onus is on you, the policyholder, to obtain several quotes to pass to your insurer. This may be at a time when your house is under water or your roof has fallen in! Ringing builders, plumbers, roofers etc. to arrange for quotes is a hassle that you can probably do without at this time!

Concept Solutions provides a free of charge service that comprehensively deals with insurance claims management. Concept can totally project manage the claim starting by submitting an itemised building schedule to your insurer, contacting your insurer to progress the claim, as quickly & smoothly as possible, meeting a loss adjuster or claim advisor if necessary, and once authorisation is received by arranging for the building work to be completed to your satisfaction.

When an insurance claim arises, Concept will deal directly with your Insurance Company to effect a speedy and hassle free repair solution.

There is NO COST to you for our services.

All Concept Solutions Claims Managers are authorised and regulated by the Financial Services Authority (FSA) giving you peace of mind that you are dealing with a professional reputable company.

We operate through a national network of over 90 Franchisees who offer a local professional service to efficiently deal with all your building repair requirements whilst providing high standards of customer service.

How It Works

  • Ring Concept on free phone 0800 783 2818
  • A local surveyor from Concept will attend your property free of charge within 1 – 2 days, prepare a building schedule & submit this direct to your insurer
  • Concept’s local Claims Manager will meet a loss adjuster, if necessary at your premises
  • Upon receiving the authorisation, Concept will arrange for the work to be undertaken to your complete satisfaction
  • Once authorisation is received, the Claims Manger’s building division, assuming the role of main contractor, will arrange for the work to commence promptly.

Concept Solutions has been forged from a wealth of experience in the property building and insurance industry, from its current Directors and Management.

Our backgrounds include working relationships with large insurance companies, with approved contractor help lines and with Loss Adjusters and Loss Assessors.

Concept Solutions discovered, whilst providing a loss assessing service to its clients, that a niche existed for a claims management company, specialising in small household insurance claims, to go that extra mile by providing a complete “one stop shop” service to its clients.

Subsequently, Concept Solutions has pioneered a unique service, undertaking all aspects of building repair work for the client, whilst incorporating a free of charge loss assessing service.

Concept Solutions has two products available;

  • Household insurance claims management and repairs
  • Private building repair specialists

Suresh Patel
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